Cookie Policy

How we use cookies to enhance your browsing experience

Last updated: September 19, 2025

1. What Are Cookies?

Cookies are small text files that are placed on your computer, smartphone, or other device when you visit a website. They are widely used to make websites work more efficiently, provide a better user experience, and provide information to website owners about how their site is being used.

Company Information:

  • Company Name: BIS CONNECT TRAINING LTD
  • Registration Number: 15747813
  • Address: 88 Ffordd Pennant Mostyn CH8 9NY HOLYWELL
  • Email: [email protected]

2. How We Use Cookies

BIS CONNECT TRAINING LTD uses cookies to:

  • Remember your preferences and settings
  • Improve website performance and functionality
  • Analyze website usage and traffic patterns
  • Provide personalized content and recommendations
  • Ensure website security and prevent fraud
  • Remember your cookie consent preferences

3. Types of Cookies We Use

Essential Cookies

These cookies are necessary for the website to function properly. They enable basic functions like page navigation, access to secure areas, and form submissions. The website cannot function properly without these cookies.

  • Session cookies: Maintain your session as you browse the website
  • Security cookies: Protect against unauthorized access and maintain security
  • Form cookies: Remember information you've entered in forms

Functional Cookies

These cookies enable the website to provide enhanced functionality and personalization. They may be set by us or by third-party providers whose services we have added to our pages.

  • Preference cookies: Remember your language and region preferences
  • User interface cookies: Remember your customization choices
  • Accessibility cookies: Remember accessibility settings

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This helps us improve our website's performance and user experience.

  • Performance cookies: Monitor website performance and loading times
  • Usage cookies: Track which pages are visited and how users navigate the site
  • Error tracking cookies: Help identify and fix technical issues

4. Third-Party Cookies

Some cookies on our website are set by third-party services that appear on our pages. We do not control these cookies, and you should check the relevant third party's website for more information about how they use cookies.

Third-Party Services We May Use:

  • Analytics providers: To understand website usage and performance
  • Social media platforms: If you share our content on social networks
  • Payment processors: To handle course payments securely
  • Communication tools: To provide customer support features

5. Cookie Duration

Session Cookies

These cookies are temporary and are deleted when you close your browser. They are used to maintain your session while browsing our website.

Persistent Cookies

These cookies remain on your device for a set period or until you delete them manually. They are used to remember your preferences and provide a personalized experience on return visits.

Typical retention periods:

  • Preference cookies: Up to 1 year
  • Analytics cookies: Up to 2 years
  • Consent cookies: Up to 1 year
  • Security cookies: Until browser session ends

6. Managing Your Cookie Preferences

Cookie Banner

When you first visit our website, you'll see a cookie banner asking for your consent to use cookies. You can choose to accept all cookies or manage your preferences.

Browser Settings

You can control and manage cookies through your browser settings. Here's how to manage cookies in popular browsers:

Google Chrome

  • Go to Settings > Advanced > Privacy and security > Site Settings > Cookies
  • Here you can block cookies, delete existing cookies, or allow cookies for specific sites

Mozilla Firefox

  • Go to Options > Privacy & Security
  • Under Cookies and Site Data, you can manage cookie settings

Safari

  • Go to Preferences > Privacy
  • You can block all cookies or manage them on a site-by-site basis

Microsoft Edge

  • Go to Settings > Site permissions > Cookies and site data
  • Here you can control cookie behavior and manage stored data

7. Impact of Blocking Cookies

While you have the right to block cookies, please note that doing so may affect your experience on our website:

  • Some website features may not function properly
  • Your preferences and settings may not be remembered
  • You may need to re-enter information more frequently
  • Some personalized content may not be available
  • Website performance may be slower

8. Cookie Consent

By continuing to use our website after seeing our cookie banner, you consent to our use of cookies as described in this policy. You can withdraw your consent at any time by:

  • Clearing your browser cookies
  • Adjusting your browser settings to block cookies
  • Contacting us to opt-out of non-essential cookies

9. Local Storage

In addition to cookies, we may use local storage technologies such as:

  • localStorage: To store your cookie preferences locally
  • sessionStorage: For temporary data during your browsing session

These technologies help improve website functionality and user experience, similar to cookies.

10. Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

  • Updating the "Last updated" date at the top of this policy
  • Displaying a notice on our website
  • Sending an email notification for significant changes (where applicable)

11. Your Rights

Under applicable privacy laws, you may have rights regarding cookies and personal data, including:

  • The right to know what cookies are being used
  • The right to consent to or refuse cookie usage
  • The right to withdraw consent at any time
  • The right to access and delete personal data collected through cookies

12. Contact Information

If you have any questions or concerns about our use of cookies or this Cookie Policy, please contact us:

  • Email: [email protected]
  • Address: 88 Ffordd Pennant Mostyn CH8 9NY HOLYWELL
  • Company Registration: 15747813

13. Additional Resources

For more information about cookies and how to manage them, you can visit:

This Cookie Policy should be read alongside our Privacy Policy and Terms & Conditions.