Last updated: September 19, 2025

1. Introduction

BIS CONNECT TRAINING LTD ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Company Information:

• Company Name: BIS CONNECT TRAINING LTD
• Registration Number: 15747813
• Address: 88 Ffordd Pennant Mostyn CH8 9NY HOLYWELL
• Email: [email protected]

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us, including:

• Name and contact information (email address, phone number)
• Educational background and language learning goals
• Payment information (processed through secure third-party providers)
• Communication records (emails, messages, course feedback)

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address and location information
• Browser type and version
• Device information and operating system
• Pages visited and time spent on our website
• Referring website addresses

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our German language training services
• To process course enrollments and payments
• To communicate with you about courses, schedules, and updates
• To personalize your learning experience
• To improve our website and services
• To comply with legal obligations
• To send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website, conducting business, or servicing you
• Legal Requirements: We may disclose your information when required by law or to protect our rights, property, or safety
• Business Transfers: In the event of a merger, acquisition, or asset sale, your information may be transferred

5. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure data storage and transmission
• Regular security assessments and updates
• Limited access to personal information by authorized personnel only

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience. For detailed information about our cookie usage, please refer to our Cookie Policy.

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Course records may be retained for up to 7 years for certification and record-keeping purposes.

8. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request copies of your personal information
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Portability: Request transfer of your information to another service
• Opt-out: Unsubscribe from marketing communications at any time

To exercise these rights, please contact us at [email protected].

9. International Data Transfers

As we serve students across CIS countries (excluding Russia), your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information during such transfers.

10. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected such information, we will take steps to delete it promptly.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

• Email: [email protected]
• Address: 88 Ffordd Pennant Mostyn CH8 9NY HOLYWELL
• Company Registration: 15747813

We are committed to resolving any privacy concerns you may have and will respond to your inquiries within a reasonable timeframe.